Operation, Maintenance and Remote Monitoring

Keep your plant running at the same quality

Operation, Maintenance and Remote Monitoring

Planned maintenance contracts, consumables management and IoT-based remote monitoring.

Fixed monthly fee

A treatment plant's performance depends far more on operation after installation than on installation itself. When membrane fouling, antiscalant shortage or pressure loss go unnoticed, energy use rises and membrane life shortens.

Contract types

  • Periodic maintenance: visits every 3-6-12 months, consumables replacement and a performance report.
  • Full maintenance: a fixed monthly fee including planned maintenance, fault response and spare parts.
  • Operator service: a full-time operator and laboratory follow-up at your plant.

Remote monitoring

Pressure, flow, conductivity, pH and energy sensors are connected to a cloud dashboard over 4G/Ethernet. When normalised permeate flow drops 10%, an email and SMS alert go out before a fault occurs. Chemical cleaning timing is set by data. Dashboards can be viewed in the mobile app.

At remotely monitored plants, unplanned downtime has fallen 42% on average.

Scope of service

  • 3-6-12 month maintenance plan
  • Pre-fault alerts
  • Mobile app
  • 42% less unplanned downtime

Operation, Maintenance and Remote Monitoring — get a quote

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Frequently asked questions

How much reject water does a reverse osmosis unit produce?
Standard units produce about 3 litres of reject water per litre of pure water. In our pumped and tankless models this falls to 1:1. Reject water can be used for cleaning and irrigation.
How long does installation take?
Under-sink units are installed in 1.5 to 2 hours. A whole-house inlet filter and softener take three to five hours. Industrial systems are commissioned in 2 to 12 weeks depending on capacity.
When should I change filters?
Sediment filters are replaced at six months, carbon filters at 6-12 months and the RO membrane at 24-36 months. The device display and SMS reminder tell you when maintenance is due.
How long is the warranty on home units?
Home units have a three-year warranty and industrial systems two years. Consumables such as filters and membranes are outside warranty; we also commit to ten years of spare-part supply.
Which system suits well water?
A first analysis for iron, manganese, hardness and microbiology is needed. Typically a sand/carbon inlet filter, softener and UV sterilisation are used together; reverse osmosis is added for drinking water.
WhatsApp +90 262 555 28 00 info@zulalsu.com.tr